Device Guides
IPTV Smarters Pro Not on Your LG TV? What to Do in Canada (2026)
IPTV Smarters Pro is in the LG Content Store on many LG smart TVs, but not on all of them. Whether you can find it depends on how old the TV is, which country the TV is set to, and whether the store lists the app for your model. You cannot work around it by installing a file yourself, because LG TVs only take apps from the Content Store. This guide covers the checks that fix most cases, and what to do when they do not.
Key takeaways
- LG's webOS only installs apps from the LG Content Store. There is no APK sideloading as on Fire TV or Google TV.
- When the app is missing, the usual causes are an older TV, the wrong LG Services Country, or a store that does not list it for your model.
- Check the TV's webOS version first. Reports suggest sets from about 2018 (webOS 4) onward are the safer bet.
- Set LG Services Country to Canada, restart the TV, then search again.
- If it is still missing, a Fire TV or Google TV stick on an HDMI port runs the same setup.
- TiviLeaf plans start at $9 CAD/month, and the free trial lasts 4 hours.
Why It Is Missing From Some LG TVs
LG does not publish a list of which third-party players run on which TV, so the answer comes from three things you can check yourself:
| Cause | How to tell | What to do |
|---|---|---|
| The TV is too old | It dates from around 2017 or earlier (webOS 3.x or older) | Use a streaming stick (below) |
| The TV is set to the wrong country | Other apps load, but the search returns nothing for IPTV Smarters Pro | Change LG Services Country to Canada |
| Out-of-date TV software | The store looks old or the search misbehaves | Install the pending TV software update and restart |
| The store does not list it for your model | Recent TV, country set correctly, still no result | Use a streaming stick (below) |
Step 1: Check Your webOS Version
On a 2021 or newer TV, open Settings, then All Settings, General, Devices, TV Management and TV Information. On older sets, look under General and About This TV. Menu names shift a little between versions, so if you cannot find it, search the settings for “TV Information”. The screen shows the webOS version and the model number. If it reads webOS 3 or older, skip ahead to the stick option, because current IPTV players may not run on it.
Step 2: Set LG Services Country to Canada
The Content Store shows the apps for the country the TV is set to. A TV that was bought abroad or set up with the wrong region can hide apps that Canadian stores carry.
- Press Settings on the remote and open All Settings.
- On a 2021 or newer TV go to General, then System, then Location, then LG Services Country. On a 2020 or older TV go to General, then Location, then LG Services Country.
- Choose Canada and accept the terms if the TV asks.
- Restart the TV, open the LG Content Store and search for IPTV Smarters Pro again.
LG TVs are region-locked, so a set sold in North America normally offers North American countries only. If Canada is already selected, the United States is the other option on those sets, and our LG setup guide notes that either works. Changing the country can also change which other apps and services appear, so switch it back if something you rely on disappears.
Step 3: Install Any Pending TV Update
An out-of-date TV can leave the Content Store stale. Check for a software update in Settings (it sits under General or Support, depending on the version), install it, and restart before searching again.
Still Missing? Use a Streaming Stick
If the checks come up empty, the dependable fix is a streaming stick plugged into an HDMI port on the LG. It runs its own operating system, so the TV's app store stops mattering, and the player installs the way the guides describe:
- Fire TV Stick: follow our Firestick guide or the Fire TV setup page.
- Google TV devices: follow the Google TV setup guide.
Use the stick's own input on the LG and leave the TV on that HDMI port. You sign in with the same Xtream Codes details, so nothing about your account changes.
Once the App Is Installed
The install and login steps are in the LG Smart TV setup guide, so they are not repeated here. If a stream stutters after you are set up, connect the TV with an Ethernet cable if you can, and work through the buffering fixes guide.
What You Get With TiviLeaf
TiviLeaf carries TSN, Sportsnet, RDS and TVA Sports, CBC, CTV and Global, plus international channels, with a 7-day replay window on every channel. Plans start at $9 CAD per month with no contract. Plans and pricing are listed at tivileaf.com/#pricing. The free trial runs for four hours from your first login, which is enough to confirm that the app and the channels work on your own TV before you pay.
FAQ
Is IPTV Smarters Pro available on LG smart TVs?
On many LG webOS TVs, yes, through the LG Content Store. Availability depends on the TV's age and webOS version, the country the TV is set to, and whether the store lists the app for your model.
Why can't I find IPTV Smarters Pro in the LG Content Store?
The usual causes are an older TV, an LG Services Country that is not set to Canada, or a store that does not list the app for your model. Set the country to Canada, install any pending TV update, restart, and search again.
Can I sideload IPTV Smarters on an LG TV?
No. LG's webOS is a closed platform that installs apps only from the LG Content Store. Unlike Fire TV or Google TV, it does not accept APK files.
What if my LG TV is too old for the app?
Plug a Fire TV or Google TV stick into an HDMI port. It runs its own operating system, so the LG's app store no longer matters, and you sign in with the same Xtream Codes details.
Do I need a Firestick to use TiviLeaf on an LG TV?
Not if IPTV Smarters Pro is available in your LG Content Store. A stick is only the fallback for a TV that cannot install the app.